We are committed to maintaining robust privacy protections for people using Our Services. Our Privacy Policy (“Privacy Policy”) is designed to help You understand how We collect, use and safeguard the information You provide to Us and to assist You in making informed decisions when using Our Services. By accepting Our Privacy Policy, You consent to Our collection, storage, use and disclosure of Your personal information as described in this Privacy Policy.

This Privacy Policy governs Your access and use of our sites, mobile apps, products and services (collectively the “Service”) and all data, files, content or material uploaded, downloaded, produced, viewed or otherwise accessed through our Service (collectively the “Content”). The Service is provided by Sustainability Software ApS, Fuglevangsvej 11, 1962, Frederiksberg, Denmark, registered at the Danish business authority with VAT ID 41672706 in short referred to as “2030 Builders”, “Us”, or “We”. By visiting one of our websites or otherwise making use of parts of Our Service, You are considered a “User” of our Services.

Information we collect

We collect “Non-Personal Information” and “Personal Information”.

Non-Personal Information includes information that cannot be used to personally identify You. This includes anonymous usage data, general demographic information, referring/exit pages and URLs, platform types, preferences You submit and preferences that are generated based on the data You submit and the actions You take while using Our Services. More specifically, throughout the Modules, 2030 Builders collects insights from participants about their behavior and habits towards sustainability, as well as ideas for action. We collect this data on an anonymous basis: each participant is connected to an avatar and username of their choice in the Module, and it is, therefore, Non-Personal Information.

Personal Information includes the information You submit to Us through the registration process of Our Services: Your email, phone number, name, as well as all other Personal information you explicitly decide to share with us while using Our Services. If You are the representative of a Company, You may choose to identify Yourself by Your Company name. If any of the data We have on You is inaccurate or incomplete, you can change it from “Settings” within our Services, or by contacting us directly.

Information collected via Technology

To become a Member of any of our Services, You do not need to submit any Personal Information other than Your email address, phone number, and Your name. It is not necessary to submit further Personal Information thereafter.

However, in an effort to improve the quality of the Service, We track information provided to Us by Your browser, such as the website You came from (known as the “referring URL”), the type of browser You use, the device from which You connected to any of our Services, the time and date of access, and other information that does not personally identify You. We track this information using cookies or small text files which include an anonymous unique identifier. This allows Us to collect Non-Personal information about you, such as keeping a record of your theme preferences.

We may use both persistent and session cookies. Persistent cookies remain on Your computer or any of your other devices after You close Your session and until You delete them, or until they expire automatically. Session cookies expire when You close Your browser.

How we use and share information

Personal Information

We do not sell or trade Your Personal Information with third parties without Your consent nor do we otherwise share Your Personal Information with third parties for marketing purposes without Your consent. We may share Personal Information with vendors who are performing services for Us. For example, we may share Your email address with an external vendor for purposes of sending emails from Us to You. No vendors can use your Personal Information unless we explicitly direct them to. Please be aware that Your Personal information may be sent to servers residing in the United States for some of the Services provided by Our vendors. The vendors we use that are located in the U.S. are all EU-US Privacy Shield certified. Our collection, storage, and use of Your Personal Data will at all times be governed by this Privacy Policy.

In general, the Personal Information You provide to Us is used to help Us communicate with You and to improve our services. For example, We may use Your Personal Information to contact You in response to questions, solicit feedback from You, provide technical support, and/or to proactively inform You about promotional offers or activity that You could perform on Our Service.

In general, when providing Us with Personal Information, You must assume that other Members will be able to view that information on Your profile as long as they are part of the same Space (the game room). This does of course not apply to passwords, which are kept secret. Please understand that the use our Our Services means your Content and Activity on the platform may not be anonymous. When You make a contribution to the Website your location on a city level (as approximated by your current IP address) is saved and can be made available to other users of the Service.

Certain features within Our Services might make it possible for You and the Members of your Space to analyze, view, display and ultimately share Personal Information linked with

Content or Activity performed by You. An example of this might be a report featuring a specific Member as having created the most ideas on a Space.

Non-Personal Information

In general, We use Non-Personal Information to help Us improve our Services and customize Your experience. We also aggregate Non-Personal Information in order to track trends and analyze usage patterns on Our Services. We also reserve the right to perform aggregate analysis of content submitted by Our Members, as long as the sample size is large enough for Members and customers to remain anonymous. If You do not want for Your data to be processed, you have the right to ask us not to, and We will make sure not to include Your data in aggregate analysis. This Privacy Policy does not limit in any way Our use or disclosure of Non-Personal Information, and We reserve the right to use and disclose such Non-Personal Information to Our partners, advertisers and other third parties at Our discretion.

Transferring Information

In the event that We undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of Our assets, Your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of Our assets may continue to process Your Personal Information as set forth in this Privacy Policy. If Our information practices change at any time in the future, We will post the policy changes to the Site so that You may opt out of the new information practices before they take effect. We suggest that You check the Site periodically if You are concerned about how Your information is used.


How we protect information

We implement security measures designed to protect Your information from unauthorized access. Your account is protected by Your account password and We urge You to take steps to keep Your personal information safe by not disclosing Your password and by logging out of Your Account after each use. We further protect Your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that Your information will not be accessed, disclosed, altered or destroyed by a breach of such firewalls and/or secure server software. By using Our Service, You acknowledge that You understand and agree to assume these risks.


We might choose to communicate with You via electronic means (e.g. SMS, chat, emails), via post and via telephone calls.

We might forward notifications about activity on any of our Services, that We deem relevant for You, to Your e-mail or as a Push Notification. Examples of such activities are if someone likes an idea You have posted or if You have been invited to a Space. You can opt out of some of these notifications by changing the notification settings in any of Our Services.

We will forward product news, contests or useful information on how to use our product that we deem relevant to Your use of our Services as We see fit. You can opt out of communication sent to You by unsubscribing from Our emails or by contacting us directly.

Links to other websites

As part of our Services, We may provide links to or integrations with other websites or applications. However, We are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by Us through our Services. Therefore, this Privacy Policy does not apply to Your use of a third party website accessed by opening a link on Our Web application or websites. To the extent that You access or use Our Services through or on another website or application, the privacy policy of that other website or application will apply to Your access or use of that site or application. We encourage You to read the privacy statements of other websites before proceeding to use them.

Your rights regarding the use of your personal information

You can indicate that You do not wish to receive notifications from Us in the “Settings” section of any of our Services. This setting does not cover Us contacting You for other purposes.

You have the right at any time to prevent Us from contacting You for marketing purposes. If and when We send promotional content to You, You can opt out of further promotional e-mail communication by following the unsubscribe instructions provided in each promotional e-mail.

Please note that notwithstanding any settings or indication of preferences, We may continue to send You administrative emails with notices that we, at our sole discretion, consider important.

You have the right to retain and reuse the Personal data that You have provided to Us. Upon such a request, we will transfer Your Personal data records to You in a machine-readable format. You have the right to Use and/or transfer this data to another service provider without Our hindrance. If it is technically feasible, we will transfer Your Personal data directly to another service provider, should You request so.

If You don’t want Your data to be processed, for example for analytics purposes, you have the right to ask us not to, and we will accept your request not to do so.

Please also know that You have the right to have all of Your data removed from our Services upon Your explicit request and without Our objection to it, unless we still have legal grounds to preserve it, or if You have outstanding financial commitments to us.

At any time, You have the right to ask Us to send You all of the Personal data we keep on you. We will meet your request by sending you the data in a machine-readable format, including information about how it is processed.

If any part of this Privacy Policy is not clear to You, or if You have further questions, you have the right to request further information from us, and We will respond to You with further details. 

Contacting us with Privacy-related matters

You can get in contact with us in any time to:

  • Request access to the Personal information We have on You
  • Correct any inaccurate or incomplete information We have on You.
  • Delete or transfer any Personal information We have on you.
  • Clarify any questions You may have about Our Privacy Policy

Please contact us at:

Sustainability Software ApS

Fuflevangsvej 11, 1962, Frederiksberg


(+45) 51784168